Anik Dey

Anik Dey

Mortgage Admin & Digital Marketing Professional

Experienced in Australian mortgage industry with expertise in Mercury CRM, ApplyOnline, Jira, SEO, and digital marketing. Seeking remote opportunities.

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Career Objective

Experienced Mortgage Admin professional with over two years in the Australian mortgage industry, skilled in end-to-end loan processing using Mercury CRM, ApplyOnline, and Jira. Proven ability to manage documentation, liaise with clients and third parties, and ensure smooth file progression from submission to settlement. Also equipped with a digital marketing background (Facebook Ads, SEO, YouTube & Instagram marketing), offering adaptability and strong communication skills.

Academic Qualification

Bachelor of Science in Computer Science and Engineering (CSE)

American International University-Bangladesh (AIUB)
Session: 2017-2021

Work Experience

Assistant Mortgage Broker

Grace Financial - Australia Jan 2022 - Jul 2025
  • Managed digital filing systems and CRM software (Mercury CRM) for secure data management
  • Communicated with clients and lenders via calls and emails
  • Conducted SEO audits and website optimization
  • Performed software maintenance and system updates
  • Conducted internal audits and maintained compliance

Web Developer (Intern)

Mechanic Koi - Dhaka Jun 2021 - Sep 2021
  • Developed interactive web platform using Django Web framework
  • Collaborated with team to deliver functional web solutions

Core Skills

IT System & CRM Management

Mercury CRM, Jira, ApplyOnline, Digital filing systems

SEO & Digital Marketing

Facebook Ads, SEO optimization, YouTube & Instagram marketing

Client Communication

Email & phone support, client liaison, updates & queries

Compliance & Data Security

IT audits, data integrity, compliance standards

Technical Tools

MS Office, PDF editors, Google Drive, Dropbox

Team Collaboration

Cross-functional teams, external providers coordination

Professional Courses

Digital Marketing and SEO

SR Dream IT | Dec 2021 - Mar 2022

Professional English Communication Skills

Workplace Skills Development Academy NZ | Nov 2022

Get In Touch

Ready to discuss your project? I'm just a message away!

Contact Information

Call Me

+880 1521 401 995

Location

Road 5, Block C
Bashundara R/A, Dhaka 1229

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